Lessons learned #3: Keeping visitors guessing....and returning
An early lesson I learned after entering the world of Science and Discovery Centres was that if you want to encourage visitors to return...
Consultants to the Visitor Attraction Sector
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- Oct 4, 2021
- 3 min
Lessons learned #2: no margin / no mission
I have the good fortune to meet with the former CEO of the Franklin Institute, Dennis Wint, many years ago, c.2009. I’d asked Dennis if...
- Sep 27, 2021
- 4 min
Lessons learned #1: Common observations
Having worked in and with visitor attractions for almost twenty-five years, now feels as good a time as any to consider some of my lessons