Consultants to the Visitor Attraction Sector

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Lessons learned #3: Keeping visitors guessing....and returning
  • Oct 9, 2021
  • 6 min

Lessons learned #3: Keeping visitors guessing....and returning

An early lesson I learned after entering the world of Science and Discovery Centres was that if you want to encourage visitors to return...
Lessons learned #2: no margin / no mission
  • Oct 4, 2021
  • 3 min

Lessons learned #2: no margin / no mission

I have the good fortune to meet with the former CEO of the Franklin Institute, Dennis Wint, many years ago, c.2009. I’d asked Dennis if...
Lessons learned #1: Common observations
  • Sep 27, 2021
  • 4 min

Lessons learned #1: Common observations

Having worked in and with visitor attractions for almost twenty-five years, now feels as good a time as any to consider some of my lessons

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